In case of an emergency, such as a breakdown of an essential service (plumbing, power outages, heating, lock, etc.) please follow the contact guide below. Note: If your toilet is overflowing, please turn off the water to minimize damage.
- Monday – Friday 8 a.m. – 4:30 p.m.:Call Housing Help Desk 404-894-2470
- Monday – Friday 4:30 p.m. – 8 p.m.: Contact your Community Office.
- After Hours (After 8 p.m. Monday – Friday and on Saturday/Sunday): Contact your RA on duty. Their number can be found on the yellow card at your building entrance.
Don't assume that someone else reported problems in public areas. Take the time to request work for problems you see in areas such as bathrooms, floor lounges, hallways, stairwells, lobbies, and exterior doors. Common areas are all part of your home away from home. When requesting emergency work for public areas, you can help us by looking for the door number (i.e., 6th St. W125A), hallway number (i.e., 4198), or by giving the bathroom, laundry, or lounge room number that's either painted on the wall next to the door or on a plastic room number sign.
If you have any questions, please contact us at 404-894-2470 or submit a ticket Housing Help Desk.