The Housing Help Desk is available to support maintenance requests Monday-Friday from 8 a.m. - 4:30 p.m. For assistance with maintenance issues after-hours:
- Monday-Friday, 4:30 p.m. – 8 p.m.: contact your Community's Area Office.
- Monday-Friday after 8 p.m.: Contact your RA on duty. Their number can be found on the yellow card at your building entrance.
- Saturday and Sunday: Contact your RA on duty. Their number can be found on the yellow card at your building entrance.
In case of an emergency, such as a breakdown of an essential service (plumbing, power outages, heating, lock, etc.) the RA on duty will connect with necessary personnel. Note: If your toilet is overflowing, please turn off the water to minimize damage.
If it's not an emergency, put in a maintenance request and the Maintenance team will respond during the next business day.